Sales Order Processing
Mobile Sales
Trade Show Order Processing
Trade Counter
Tele-Sales
Increased Sales & Profits
Merlin is simple to use and provides all the many “ease of use” benefits you would expect from modern software including on screen guidance and many single-key options for the instant retrieval of information.
Merlin will provide you with a more pro-active business system, which will enable you to:
• Increase your turnover and profitability whilst minimising costs
• Promote more pro-active tele-sales through the use of enhanced facilities
• Have immediate access to on-line sales history enabling operators to sell more
product lines
• Control and manage Special Customer Prices automatically
• Control and manage Special Offers automatically
• Utilise a simple and easy to use Call Management system, which will provide
a daily “To-Do” Screen for the tele-sales operators, detailing who they should
call and at what time
Proof of Delivery & Document Imaging
Disputed invoices can be resolved effortlessly for customers insisting upon proof of delivery. POD images can then be instantly displayed on screen at the touch of a button to help speed up the resolution of customer disputes. POD signatures can be taken at the Trade Counter/Point of Sale and also by your delivery driver using Pen based terminals.
